What is sheltered housing?
Sheltered houses are properties which have been purposely designed for older people - that is they will normally have full central heating, grab rails, special bathroom fittings, a community alarm system and the services of Housing Support staff. They may also have other facilities, such as a common room for the use of all tenants where a range of activities are held, including, for example, Bingo, Knitting Bees, Fish Supper nights, etc.
Where are Thenue's sheltered properties?
Listed below are the sheltered properties we own and a short description of the facilities in each scheme:
Calton: Chalmers Place, Chalmers Street and Chalmers Court & Millroad Drive
57 one bedroom ground and first floor flats and 10 two bedroomed flats/bungalows which are fitted with an alarm system and are provided with the services of Housing Support staff who are based at 35 Tureen St where the common room is also situated.
Bridgeton: Main Street, Mackeith Street & Dale Path
61 one bedroom flats which are fitted with an alarm system and are provided with the services of Housing Support staff who are is based at 19 Mackeith St where the common room is also situated.
The alarm system is linked by a two-way speech system to either Housing Support staff (when on duty) or to Cordia at its operating centre in Tradeston Street allowing emergency cover 24 hours a day, 365 days a year. Detailed information on how the system works is provided to all tenants when they move into one of our houses.
To find out if you qualify for sheltered housing, or for more information, click here
Tenant Satisfaction Surveys
As part of the ongoing performance monitoring of our housing support service, we are required to carry out a biennial tenants satisfaction survey. Our most recent survey took place earlier this year and the results can be found by clicking on the links below:
We have 33 mainstream houses scattered amongst different communities in Glasgow and East Dunbartonshire. They are owned or managed by Thenue and the majority of tenants were part of the Lennox Castle Discharge Programme, which began in 1997.
Each tenant has an Occupancy Agreement with the Association and as they have a range of needs including learning and physical disabilities, are supported in their tenancies by support staff providing 24 hour care. The support agencies are commissioned by Glasgow City Council. Referrals for any relets in the properties are made either by Glasgow City Council Social Work Services or the appropriate support agency.
In these houses, we currently work with the following providers:
- Care Solutions
- Community Lifetstyles (Key Housing Association)
- Leonard Cheshire
- Real Life Options
- Quarriers Fair Deal
- Community Integrated Care
- Mungo Foundation
- Aberlour Childcare Trust
We have a mixed range of housing for people with particular needs and below are details of these.
We have 7 (medium - large scale) supported projects, owned by the Association, providing temporary accommodation for homeless people:
- Monteith House – temporary accommodation (full board and lodgings) for 25 homeless men with alcohol and mental health issues. The property is leased to Gowrie Care who provides a housing support and re-settlement service, commissioned by Social Work Services.
- Phoenix Futures – rehabilitation project for 39 homeless people who have substance misuse issues. Each resident, whose period of occupancy lasts between 6 – 9 months, has an Occupancy Agreement with Phoenix Futures. The building is leased to Phoenix Futures who provide all management and support to the residents. Access to the service is via Phoenix Futures – residents can self refer but the majority of residents are referred by Social Work Services. The project has been in operation since 1995.
- Kirkhaven – temporary accommodation for 14 homeless people with long term alcohol misuse issues. Stays at the accommodation can range from 6 to 12 months but some residents have longer periods of residency. Each resident has an Occupancy Agreement with Crossreach. Access to the service is via referrals to Crossreach from Social Work Services. The Association moved to its current purpose built project in Dalmarnock in 2006. The building is leased to Crossreach who provide all tenancy management and support to the residents.
- Monreith Road – temporary accommodation for 7 homeless people. Each resident, who stays at the accommodation range from 6 – 12 months, has an Occupancy Agreement with Glasgow Simon Community. Access to the service is via referrals to Glasgow Simon Community from Social Work Services. The Association acquired the property in 1991 and it has been used for a number of purposes including a lease to the Scottish Refugee Council for Asylum Seekers. The building has been leased to Glasgow Simon Community since 2002 who provide all tenancy management and support to the residents.
- Bridge St – temporary accommodation for 12 young single homeless people in Alexandria. Each resident has an Occupancy Agreement with Action for Children and length of residency ranges from 3 – 6 months. Access to the service is via referrals from West Dunbartonshire Council. The project has been in operation since 1995 and Action for Children provide all tenancy management and support the residents.
- Rainbow House – temporary accommodation for up to 17 people with substance misuse issues. The building, based in the West End of Glasgow was completed in October 2011 and replaces the previous building which did not meet current care standards.
- Aberlour Project – provides 12 self contained flats for mothers affected by substance misuse and their children. Aberlour is a children’s charity and their work involves therapeutic and parental support in a residential and community setting. The project is based in Calton and replaces two existing services which no longer meet care standards.