Our mission statement

We are committed to developing, managing and maintaining a range of affordable, quality housing in sustainable communities. Working with our people, we aim to improve all our services and grow deep community roots.

Our vision

Working together we create better homes and stronger communities ... making people happy.

Our values


We are committed, determined and motivated


We aim to be the best in everything we do


We treat everyone with courtesy and dignity, recognising diversity


We listen, to engage with our customers and communities

Our strategic objectives 

To deliver our vision, we have developed five strategic (longer-term) objectives.

They are:

Providing a variety of affordable housing and related services in a responsive and efficient way.

Listening and responding to the different needs and preferences of our customers; achieving high customer satisfaction.

Investing in our staff, our Board and resident volunteers; developing our values.

Continually delivering value for money for all our customers.

Tackling poverty through community projects and programs.