Damp & Mould

Condensation, Damp & Mould

Condensation happens when warm, moist air meets cold surfaces like windows or external walls.

This causes water droplets, which can lead to damp and mould if not dealt with.

You might notice:

Everyday activities add moisture to the air, such as:

- Cooking or boiling kettles
- Bathing or showering
- Drying clothes indoors
- Breathing (especially at night)

- Ventilate
- Open windows for 10–15 minutes every day
- Use extractor fans in kitchens and bathrooms
- Keep vents clear and unblocked
- Close kitchen/bathroom doors when cooking or showering

- Keep a steady, low level of heating
- Avoid letting rooms get very cold
- Cold rooms attract condensation

- Use pan lids when cooking
- Dry clothes outdoors where possible (If indoors, ventilate the room)
- Do not dry clothes on radiators
- Wipe down wet windows each morning

- Leave a small gap between furniture and walls
- Avoid overfilling wardrobes on external walls

- Clean with a mould remover or fungicidal wash
- Wear gloves and ventilate the room
- Do not paint over mould – it will come back

Contact your landlord or housing provider if you notice:

- Persistent damp patches
- Water leaks
- Broken heating or extractor fans
- Mould that keeps returning despite ventilation

Residents: Ventilate, heat the home reasonably, and report problems early.

Landlords: Maintain heating, insulation and ventilation, and investigate damp concerns.

First Name:*

Address:*

Phone Number:*

Which room(s) are currently affected by dampness and/or mould?

Living Room

Bedroom

Bathroom

Kitchen

Other

Have you previously reported this to us?*

Yes

Please share any further details about your damp or mould issues we should know:

* Required item