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Calton’s Heritage and Learning Centre celebrates 10 years
CALTON is celebrating one of its greatest successes – 10 years on from the opening of a new community centre. Read more
A VERY HAPPY BIRTHDAY!
Castlemilk's Netherholm Hall turns five as community gathers to mark milestone Read more
BLOOMING MARVELLOUS!
Community group creates stunning 'sensory garden' along with tribute to much-respected Castlemilk campaigner. Read more
UNIVERSAL CREDIT MANAGED MIGRATION UPDATE
We previously notified tenants in our Spring Cashpoint article, that the DWP have stated that by the end of 2024 people on legacy benefits will be migrated to Universal Credit. Read more
A Helping Hand When It's Needed Most
Thenue tells AGM of unprecedented help tenants are getting to ward off cost of living crisis Read more
FREE BACK TO SCHOOL EVENTS
Netherholm Community Hall, G45 9PY Tuesday 1 August 2023 1-3pmElcho Gardens, Calton, G40 2JS Wednesday 9 August 2023 12pm-2pm
Committed to Tenant and Resident Safety
We are delighted to have recently joined The Social Housing Safety Network Scotland. The Network is focused on sharing skills and knowledge in relation to our statutory obligations on tenant and resident safety.It also covers performance and evidencing of our compliance in this key area.
Phone Scam
We have been made aware of a company calling from an automated number beginning with 0333, claiming that they have been asked by the tenant’s Housing Officer to contact them. This is a scam please do not pass on any personal details to them.
Tenants get boost as number of energy advisors TRIPLED
THENUE tenants have received a boost after we TRIPLED our number of energy advisors who are here to help YOUThe move couldn’t have come at a better time with sky high bills still putting pressure on household budgets.
We have created two new roles and these Energy Assistant positions have been filled by Evelyn Milligan and Tom Ucci.
Their appointments enhance the help available to customers in the often- complex field of energy issues.
Our new-look Energy Advice Team will also provide tailored in-depth energy advice and can work on tenants’ behalf to resolve energy issues with suppliers.
They join existing Energy Advisor Julie Broadley, who has been supporting you with energy advice over the past 3 years.
Gary Naylor, our Chief Executive, said: “The winter may be over but prices remain very high and while there are predictions of falling energy prices over the coming months, that is no consolation to those paying significant costs right now.
“Having three...
Read our Spring Newsletter
Our spring newsletter is now ready for you to read. Just click on the download file button below. In this issue, you can read about our new Strategy, the work of our Energy Advice Team, news for older people and there is a Cashpoint insert with lots of useful financial information to help you Read more
Energy Bills Support Scheme
https://files.constantcontact.com/3105cc1e501/1853fd78-48a9-4d09-a5d8-386ba08aa5c9.pdf
Thank You For Having Your Say
We want to take this opportunity to thank tenants for taking part in the recent rent consultation which comes to a close next week.Your views are crucial to the process of rent setting – something which will be decided upon at the next Board meeting on 7 February .
Since late November Thenue has been running our consultation to gather views on what the housing association is proposing for the period from April of this year to March next year.
Two special newsletters have been produced and three consultation meetings have taken place in Calton, Netherholm and most recently this Thursday at Cranhill.
The Association has been consulting on a five percent increase – currently around half the level of UK inflation which is at a forty year high.
Clearly, imposing a rent rise in line with inflation was out of the question due to the cost of living challenges being faced by so many people.
But Thenue has to balance rising costs with what we think tenants can... Read more
Warm Space
Come to CHLC to warm up, have a delicious soup, a cuppa and blether! All are welcome, and it's for free!!
Benefit Calculator
Thenue have teamed up with Entitled To, to create a benefit checking service on our website.This benefit check programme is simple to use and will provide you with what your benefit entitlement will be, based upon your circumstances. Read more
Rent Consultation Events - Tuesday 17th and Thursday 19th January 2023
We will be hosting a Rent Consultation event on Tuesday 17th January 2023 at 4.15pm in the Calton Heritage and Learning Centre on London Road and on Thursday 19th January 2023 at 3pm in the Netherholm Community Hall on Holmbyre Terrace, this event is open to all Thenue Tenants as your views and opinions are important to us.The event will be hosted by Ilene Campbell from the Tenants Information Service (TIS) and there will be presentations from our Chief Executive, Gary Naylor and our Director of Community Housing Services, Michael Byrne.
Please inform any of your family, friends, or neighbours who are Thenue Housing tenants about the event. The event will last about an hour.
If you have any questions, please get in touch!
Rent Consultation 2023/24 Part 2
The second part of our annual rent consultation newsletter is now available for you to read click the link here https://www.thenuehousing.co.uk/documents/view.php?documentID=1878 or on 'download file' below to view. Your views are very important to us. You can let us know what you think by completing the online survey here https://forms.office.com/e/SLQTPXwJKP , through the self-service app, by emailing rent@thenuehousing.co.uk or by calling 0141 550 3581Deadline for completion is 31 January 2023
Read more
Gas Servicing and Maintenance Contractor
Our Gas Servicing and Maintenance Contractor – City Technical Services (CTS) are experiencing a high volume of calls in relation to no heating/hot water and boiler breakdowns due to the current drop in temperature. They have advised that they are continuing to take calls, talk through possible fixes on the phones and are working through the priority calls and will get to all tenants as soon as possible. This may be outwith normal timescales and office hours as they are working extended hours to attend as many callouts as possible.City Technical Services (CTS) have advised that the best way to prevent breakdowns & pipes freezing, which can lead to burst pipes is to leave the heating running between 16˚ -18˚ Degrees. This will help keep the property from becoming cold and prevent pipes from freezing.
Cost of Living Assistance
Please click on each of the images or the 'download file' button at the bottom of the page to read about assistance with the cost of living. Read more
Rent Consultation 2023/24 Part 1
Our annual rent consultation newsletter is now available for you to read click on 'download file' below to viewYour views are very important to us. You can let us know what you think by completing the online survey here https://forms.office.com/e/H7civpNywn , through the self-service app, by emailing rent@thenuehousing.co.uk or by calling 0141 550 3581
Read more
Week of Action in Cranhill planned, from Monday 28th November
Working closely with Thenue and another local housing provider, Glasgow City Council have a week of action planned in parts of Cranhill from Monday 28th November. During this week the council and various partner agencies plan to tackle dog fouling, clear weeds, cut back shrubbery on public land, sweep streets, repair street-lights, refresh road markings, tackle fly-tipping and remove graffiti. Read more
Our Handypersons Service – and its FREE
If you are over the age of 65 years or have a disability, you are eligible for our free service. Tasks like moving furniture, putting up curtains, re-fixing loose hinges, replacing a washer on a dripping tap, fitting a toilet seat – are just a few examples of the tasks they can carry out. The labour is free – you just need to provide the materials.Contact the service by:
Emailing - careandrepair@southside-ha.co.uk
Tel: 0141 433 2749
Website: Glasgow Care & Repair - Southside Housing Association (southside-ha.org)
Autumn Newsletter 2022
Our autumn newsletter is now ready for you to read. Just click on the download file button below. In this issue, you can read about our 3000th home, our AGM, our rent consultation and much more! Read more
Are you looking to swap your home with another tenant?
Are you looking to swap your home with another tenant? Do you need some help with this? Contact your Area Services Officer and we can look at options with you, including us providing temporary free membership of the national mutual exchange agency, Homeswapper - www.homeswapper.co.uk
Read our 2021/22 Charter Report
Each year we are required to complete an Annual Return on the Charter (ARC for Short) and submit this to the Scottish Housing Regulator. As a result of that it becomes our obligation to produce this report to enable tenants and others to see how we are performing against the Charter.This report summarises all of the statistics that the Scottish Housing Regulator publishes, we are able to compare our own performance with the Scottish average and our performance last year.
You can read the report by clicking on the download button below. We hope that this information is useful for you to benchmark our performance over time.
Read more
Barry Allan Appointed Director of Finance
We are pleased to announce the appointment of our new Director of Finance, IT & Resources.Barry Allan has joined Thenue to complete the Senior Management Team.
In a career spanning more than 22 years in accounting, audit and housing, Barry brings a wealth of experience and knowledge to the role from within both the housing and private finance sectors.
Prior to joining us, Barry was the Finance & Corporate Services Manager at Edinburgh’s Muirhouse Housing Association, spending 6 years with the organisation, including over 12 months as Interim Chief Executive.
Our Chief Executive Gary Naylor said: “We are delighted that Barry has joined Thenue. He will be a great addition to our Senior Management Team and I look forward to his input into the business as a whole. Barry’s values align well with those of the organisation and our focus on our tenants during the current economic challenges.”
Barry said: “I am excited to have joined the team at Thenue. I am looking...
ENERGY PRICE GUARANTEE
Energy bills will be capped at £2,500 a year for a typical household from 1 October 2022 for the next two winters, Prime Minister Liz Truss has announced. A £400 energy rebate will also continue to be paid as planned from October. Here's MoneySavingExpert.com founder Martin Lewis' round-up. Read more