Introducing our Brand New Customer Portal!
Last updated: 4.08pm, Thursday 10th July 2025
As part of our ongoing strive to improve how we communicate with you, our team have been working hard on a new “customer portal”.
Our new and easy to use portal will give you 24/7 access to our services at a time convenient to you, allowing you to:
• View your rent balance
• Report non-emergency repairs
• View any upcoming inspections
• Check your current balance and conveniently pay your rent
• View and update household information
• Report issues around anti-social behaviour
• Make a complaint
• View any relevant documents such as letters, tenancy agreements, certificates etc.
The portal can be accessed from any device with an internet connection and is available for both tenants and owners.
Sign-Up Guides and More
https://www.thenuehousing.co.uk/tenants/Customer-Portal/
Register Here
https://thenue.myhome-portal.com/register