Income Maximisation Officer
Permanent
35 Hours Per Week (Monday - Friday)
We are seeking a highly skilled, enthusiastic and motivated individual who will support and deliver our Income Maximisation function for Thenue Housing Association Ltd.
The post has responsibility for delivering an effective specialised Income Maximisation function which is responsive to the needs of the Association’s staff, Board and customers. You will be responsible to maximise rental income and minimise arrears by supporting tenants to pay their rent but also taking debt recovery action where necessary.
You will have direct and relevant experience in Income Maximisation, work well as part of a team and be prepared to go the extra mile for our customers. You must have an excellent track record of significantly reducing rent arrears or maintaining them at a low level. Excellent working knowledge of Housing Benefit and Universal Credit is essential. You should also be able to evidence experience of pursuing recovery action through court processes. Educated to a higher standard is required and a relevant professional qualification is desirable.
How to apply
To apply, please download the information pack and application form below:
Income Maximisation Officer Recruitment Pack
Income Maximisation Officer Application Form
Closing Date: Sunday 7th June 2026
Please return completed applications to
Interviews will be held on Tuesday 16th June 2026, in Thenue’s office at 423 London Road.