Office Appointments and COP26

Last updated: 11.00am, Friday 29th October 2021 by

Great news! From 15th November 2021 you no longer have to make an appointment to visit us. Our doors at 423 London Road will continue to be open from Monday to Thursday 10am to 4pm. All our staff are constantly available for you, all five days of the week, via phone, e-mail, WhatsApp, face-time, zoom etc. From 15th November you will also be able to drop into our Cranhill Service Centre without an appointment (opening times are below).

With the complexities of Cop26, and especially our close proximity to Glasgow Green, we have decided it safer and more sensible to close our office to the public for eight days during the period 1st to 12th November. This will also apply to our Cranhill Service Centre.

Remember, using our App, gives you access to us 24/7.

All our staff are working, and we can all be contacted a variety of ways and a full list of staff contacts can be found at

Cranhill Service Centre Opening Hours
Monday morning
9.30am – 12.30pm
Area Services Staff

Tuesday afternoon
1.30pm – 4.30pm
Financial Inclusion Staff

Thursday afternoon
1.30pm – 4.30pm
Area Services Staff