Last updated: 1.34pm, Wednesday 4th October 2023 by

We previously notified tenants in our Spring Cashpoint article, that the DWP have stated that by the end of 2024 people on legacy benefits will be migrated to Universal Credit.

We have received information that the Department for Work and Pensions (DWP) confirmed at a recent stakeholder meeting that the latest roll-out will apply only to people in the West of Scotland including the Glasgow area who are “tax credits-only” claimants. This means people who are getting tax credits, but who do not receive any other legacy benefits.
For example, if you receive Tax Credits and Housing Benefit, for example, you will not be migrated at this first stage.

You will be expected to make the Universal Credit application within 3 months of the date on the migration letter. It is important that you do not delay too long in changing to Universal Credit, as it is paid monthly and dependant upon when you claim, you may be left without any Universal Credit over the Xmas and New Year period.

If you are entitled to Transitional protection, that is if your current benefits payments are greater than what you would receive under Universal Credit, you will receive a transitional protection payment in your Universal Credit. This payment will ensure that you do not lose out financially because of the forced migration to Universal Credit.

If you receive a Managed Migration letter, you can contact us and we will explain the consequences and carry out a benefit check to let you know how much Universal Credit you will receive.

You can contact us through the Thenue App or by calling 0141-550-3581 and taking option 2 and you will be put through to a member of the Financial Inclusion service.