New online services

Last updated: 3.42pm, Tuesday 8th May 2012 by

We are pleased to announce the launch of some new online services

New online services through our new website enable customers to access our services such as reporting a non emergency repair, making a rent payment, making a housing application or a mutual exchange application, etc. 24 hours a day, 7 days a week.

Customers can also make more use of text and email. We can text a reminder to you the day before an agreed repairs appointment is due or you in turn can text us to immediately obtain a balance on your rent or factoring account by texting RENT or FACTORING to 07624 811495. Alternatively you can email us at with RENT or FACTORING in the subject line of the email address to be immediately emailed an account statement. NOTE: WE CAN ONLY PROVIDE THESE SERVICES IF WE HAVE YOUR CURRENT MOBILE NUMBER AND/OR EMAIL ADDRESS. Please phone our office if you wish to provide this.