Christmas Office Closure
Last updated: 11.38am, Thursday 21st December 2023
Our staff will be available and working from home on the following days:
Thursday 28th and Friday 29th December
The office at London Road will reopen to the public on Thursday 4th January 2023 at 10am
Surgeries at Netherholm and Cranhill will finish by 21st December and start again the week beginning 8th January.
You can still phone the office on 0141 550 3581 between the following hours:
Friday 22nd December – 9am – 1pm
Monday 25th December - CLOSED
Tuesday 26th December – CLOSED
Wednesday 27th December – CLOSED
Thursday 28th December – 9am – 1pm
Friday 29th December – 9am – 1pm
Monday 1st January – CLOSED
Tuesday 2nd January – CLOSED
Wednesday 3rd January - CLOSED
Repairs
Routine repairs can be reported up until 1pm on Friday 22nd December 2023
From 1pm on Friday 22nd December 2023 until 9am on Thursday 4th January 2024, we’ll be providing emergency cover. You can contact our 24 hours emergency repairs service anytime on 0141 550 3581.
If the repair can wait until January 4th, then please don’t call the emergency number. Please let the repairs team deal with things like boiler breakdowns, leaks and critical repairs over the busy festive period. Non-emergency repairs can be reported online, 24 hours a day throughout using the My Thenue App, your repair will be logged when we reopen.
If you are a tenant at the new Mile End Close Development and have an emergency, please call CCG out of hours emergency number shown in your Welcome Pack.
If you are a tenant at the Landressy Place Development and have an emergency, please call McLaughlin’s out of hours emergency number shown in your Welcome Pack.
You can find answers to many queries about your tenancy at thenuehousing.co.uk
Housing enquiries
For urgent housing management enquiries, we’ll be available to help up until 1pm on Friday 22nd December and then 9am to 1pm on Thursday 28th December and Friday 29th December by calling 0141 550 3581
You can find answers to many queries about your tenancy at thenuehousing.co.uk
Our Contact Us form is also available on the website.
Paying your rent
We’ll be available to take rent payments until 1pm on Friday 22nd December 2023 and then 9am to 1pm on Thursday 28th December and 9am to 1pm on Friday 29th December by calling 0141 550 3581. You can make a rent payment and check your balance 24 hours a day in the free My Thenue App.