Service Update: Phone System Upgrade - 19th December
Last updated: 12.00am, Wednesday 17th December 2025
π£ Weβre excited to announce that we are upgrading to a new and improved phone system to serve you better.
π This upgrade will enhance call quality, reliability, and overall customer experience.
During the migration process, there may be brief service interruptions.
We will do everything possible to minimise any inconvenience and ensure a smooth transition.
Thank you for your understanding. If you have any questions or concerns, please feel free to contact us.
π Please see below for emergency contact information during any periods of interruption:
If you have an emergency repair, please phone 0141 550 3581 where you will find options to be put through to our contractors.
Alternatively:
Out of hours emergency repairs to central heating or hot water call CTS on 0333 202 0708.
Out of hours emergency repairs to controlled entry contact Dalkia on 0141 732 8292.
All other emergency repairs call Mears on 0141 378 7467
If you are a tenant at the new Housing Development at Connal Street, Lily Street, Baltic Street & Springfield Road. If you live in a FLAT and have an emergency, please call the Contractor CCG on 0141 643 3744.
If you live in a HOUSE and have an emergency, please call Mears on 0141 378 7467.

