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Bulk Uplift Service

If you have any bulk items to be uplifted or are aware of any that need to be removed in your area please contact your Area Services Officer or Assistant who will arrange for these to be removed. You can find their contact details on the 'Our Staff' tab under 'About Us' on this website or call 0141 550 3581

Close cleaning services

We are pleased to announce that our Close Cleaning contractor CAS will be re-instating this service from Monday 20th April for all closes included in the current contract. All the operatives will wear appropriate Personal Protective Equipment and maintain social distance in accordance with the guidelines.

We would ask all residents who receive this service to remain in their properties, when possible, when the close cleaning is being carried out. Should you need to use the common close please call out to staff in the close and they will move to an appropriate area to let you past. Please call us should you have any questions in relation to this service.

Scottish Government Relaxes Benefit Eligibility During Current Coronavirus Crisis

The Scottish Government has temporarily changed eligibility for a number of social security benefits to help people who are impacted by coronavirus. The move is to ensure people who can’t get an application in on time due to things such as illness or caring responsibilities can still get the support that they need. They are listed below – but if you need any help with any of them – just ask us. Read more

A Helping Hand Like Never Before

We have taken unprecedented steps to ensure tenants and communities are not forgotten during the ongoing coronavirus emergency. We have allocated Emergency funding to the task while staff are “pulling out all the stops” with remote working to offer a helping hand. Housing associations are being tested across Scotland as we fulfil our vital community roles which are essential in the current health crisis.

Our Chief Executive Charles Turner praised the efforts of the Thenue team AND volunteers who have rallied to the task to ensure no one gets left behind - calling their efforts “inspirational.”
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Your bin collection service never stops – but please help your refuse collectors!

Glasgow City Council are continuing to collect rubbish and clean streets, though many normal arrangements have changed because of the coronavirus crisis. Spare a thought for the operatives. They cannot consistently practise safe social distancing measures. They are being approached by members of the public more frequently than usual to inquire about collection, undermining some of their efforts to practice social distancing. Ask the Council about collection queries, not the front-line staff. Below, we have covered the main changes that we are aware of to help you. Be warned – if a member of the public does not stand away from their bin at the required two metres distance, that waste may not get collected. Help keep these heroes safe at work. Read more

School Closures – Food Vouchers Information

Please click 'Download file' below for information from Glasgow City Council on Food vouchers that have been issued Read more

Self-Service App - Rent Balance

The rent balances on the Thenue App are currently being updated as it is the end of the financial year and therefore may not be showing the correct balance. In addition the payment postings for Universal Credit did not arrive as anticipated last week, these are due this week and will be updated as soon as received. We wanted to make tenants aware of this to prevent unnecessary calls and we will have the correct balances displayed within the next few days.

Welcome back – Coronavirus update, 6 April 2020

Thanks for taking the time to visit us to see what’s happening. Things have moved on since our last update on 28 March 2020. We’re not repeating everything that has appeared here previously, so here is the latest news.

As the Coronavirus outbreak accelerates, all of us need to take action now to save lives. Sadly 218 Scots have lost their lives to date, with 3,345 testing positive, and we’re told that it’s not yet known when the peak of this epidemic will be with us.
Read more

Our Community Halls

Due to the current situation with Covid-19, Thenue Communities has made the decision to close Calton Heritage & Learning Centre and Netherholm Community Hall. However, our staff are still doing all they can to support our residents. In Netherholm, we are working with local volunteers to develop a food delivery system and in Calton, we are collecting shopping and prescriptions for our most vulnerable residents. If you require any support that you think we can help with, please call Ross and Rosie on 0141 550 9573 anytime and if we can’t answer just leave a message and we’ll get back to you or you can text 07816 330 897 or email Rosemary.Robertson@thenuecommunities.co.uk. We can also take direct referrals from your housing officer. We hope you are all doing ok and please know that we are right here for you if we can help.

Grounds maintenance services

From Monday the 30th March until further notice, our grounds maintenance contractor idverde has suspended their services due to the Coronavirus Pandemic in line with advice from the UK and Scottish Governments. The contractor made this difficult decision in line with current Government guidance to safeguard the safety and wellbeing of their staff, our customers and the public. We will advise all customers when the services will be re-instated.

Welcome back – Coronavirus update, 28 March 2020

Thanks for taking the time to visit us to see what’s happening. Things have moved on since our last update on 24 March 2020. We’re not repeating everything that has appeared here previously, so here is the latest news.

We’re still open - it’s just our London Road office that’s closed. Manage your tenancy at the touch of a button, 24 hours a day, and seven days a week! Do that through our mobile self-service app. Alternatively you can either e-mail or phone directly any of our staff. All our contact details are listed in the ‘about’ section of our web site under ‘our staff’. Unlike the app, they don’t work 24 hours a day, so please be patient. Please avoid posting letters to us in the meantime as it will take longer than normal for us to reply. Unsure who at Thenue to contact? Then either phone 0141 550 3581 or e-mail admin@thenuehousing.co.uk
Read more

Close cleaning services

From today until further notice, our close cleaning contractor CAS has suspended their services due to the Coronavirus Pandemic in line with advice from the UK and Scottish Governments. The decision was not taken lightly however the works are not currently seen to be essential and CAS made this decision to safeguard the safety and wellbeing of their staff, our customers and the public. We will stay in touch with CAS and advise when the service will be re-instated.

Thenue is open - it’s just our London Road office that’s closed. Update at 24 March 2020

The world is facing a major crisis in dealing with the Coronavirus Pandemic. So here at Thenue we are having to alter the way that we deliver our services. This is to ensure the health and safety of our customers and staff which is our top priority at all times. Read more

Thenue is open - it’s just our London Road office that’s closed

Bulk Collections to STOP

GCC have advised that all bulk collection services will stop from Monday 23 March 2020. All resources are to be re-directed to domestic waste collections.

Read more

Cranhill and Netherholm Service Centres

Change to Services provided at the Veterans Centre in Cranhill and Netherholm Community Hall. Read more

Conversation Cafe - POSTPONED

The Conversation Cafe has been postponed to a later date. Please look out for a future date being announced. We are sorry for any inconvenience caused.

Coronavirus Information

We are continuing to monitor the daily updates on the coronavirus from NHS Inform to ensure we are following the correct guidance to keep staff and customers safe from infection. We would respectfully ask that, if you have returned from any of the specified areas in the last 14 days as detailed on the NHS Inform website, or have been in contact with anyone who has returned from those areas in the last 14 days or have been in contact with someone who has or is suspected to have the coronavirus, please do not enter the office Read more

Read our Spring Newsletter

Our spring newsletter is now available for you to read. You will find articles on the new properties we are building, our Conversation Cafe taking place on the 18th March and our Cashpoint insert which contains lots of useful information on how we can help you make sure you are getting all the benefits you are entitled to. Read more

Making the Right Choice in Cranhill

A trail-blazing personal development course from Thenue is helping to transform lives.

Choices for Change delivers the opportunity to improve confidence and self esteem and learn new skills.
Read more

A Fitting End To The 40th Year

More new homes for Glasgow’s east end are under way as our 40th anniversary year draws to a close.

Seventy seven properties are being built in Calton – described this week as a “fitting climax” to a year of celebration for Thenue.
Read more

New Homes on the Way

We have begun work on more homes for Glasgow’s east end – just weeks after launching our most recent development.

Twenty seven flats are being built at Landressy Place, Bridgeton on the site of a former care home.
Read more

Rent Increase Consultation

Your feedback is very important to us, we would like your opinion on our proposed rent increase for 2020/21

Please click on 'download file' at the bottom of the page to read our rent review leaflet and tell us what you think Read more

New Head of Community Housing Services Appointed

We are pleased to announce that Gary Naylor has been appointed as Head of Community Housing Services. Currently at Peaks and Plains Housing Trust, (Macclesfield, near Manchester), Gary has been appointed to replace Brian Gannon who is now Chief Executive at West of Scotland Housing Association. Read more

Read our Autumn Newsletter

Our Autumn newsletter is now available for you to read, you can find out more about our recent 40th celebrations, our AGM and our development at Monteith Street.

Please click on the 'Download file' button to view Read more

Read our Revised Allocation Policy

You can read our revised Allocation Policy by clicking on the download link below. Thank you to everyone who took part in the consultation. Read more

A Very Happy Anniversary

We celebrated our 40th anniversary with our Members on Friday, October 25 at West on the Green near our office in Calton.

As you can imagine it was a very special day filled with nostalgia and, of course, a great sense of history.
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Our Happy Anniversary Homes!

Housing Minister Kevin Stewart has officially opened our new development of 49 homes costing £9.3 million in the east end on the same day we are 40 years old .

A centrepiece of the development has been the restoration of the “listed” and iconic former Monteith Hotel – once an impressive city mansion built in 1823.

Read more

Read our Annual Report on the Charter 2018-19

You can click on the download file link below to read our Charter Report. This report summarises all of our statistics that the Scottish Housing Regulator publishes.

We hope that this information is useful for you to compare our performance to the Scottish average and also to benchmark our performance over time. Read more

Election Call for Polish Citizens in Calton

The Calton Heritage and Learning Centre is to be a polling station for Poland’s general election on October 13.

The announcement was made by Poland’s Consulate General in Edinburgh.
Read more